Upgrade your plan
1
Open billing
Go to Settings → Billing and click Change plan.
2
Select new plan
Select the new plan.
3
Confirm
Confirm — the upgrade takes effect immediately and is prorated to the current billing period.
When to upgrade
Downgrade your plan
1
Open billing
Go to Settings → Billing → Change plan.
2
Select lower plan
Select a lower plan and confirm.
Downgrades take effect at the end of the current billing period, not immediately. If you downgrade to a plan with fewer target slots than you currently use, your excess targets are deactivated (not deleted) at the end of the period.
Switch between monthly and annual billing
Annual billing saves approximately 20% versus monthly. Switch from Settings → Billing → Change billing period.Add an extra target slot
1
Open add-ons
Go to Settings → Billing → Add-ons and click Add target slot.
2
Confirm
Confirm the $50/mo charge — the slot is available immediately.
Purchase a cooldown bypass
1
Open the environment
Go to Tests and click on the environment. The Run scan now button only appears when a cooldown is active.
2
Confirm
Confirm the $49 one-time purchase.
Cancel your subscription
1
Cancel
Go to Settings → Billing → Cancel subscription and confirm.
Update your payment method
1
Update card
Go to Settings → Billing → Payment method and click Update.
Add organisation members
1
Invite member
Go to Settings → Team and click Invite member.
2
Enter details
Enter their email address and select a role.